ATTENTION INTERNATIONAL CUSTOMERS:
Please note that products to be shipped to any country other than the United States must be ordered through BongoUs.
30-Day Return Guarantee
Customer satisfaction is our top priority. If you're not satisfied with your purchase, you may return Inversion Tables in new and resalable condition in the original packaging within 30 days of delivery for a refund.
Contact us by Email at info@backpainmagic.com within 30 days to obtain Return Authorization (RMA#). Any returns received without this RMA# will be rejected.
The customer is responsible for the cost of the Return Shipping. If upon inspection, the item is found to be defective, we will be glad to exchange it for another or grant a full refund. If the product is not defective, there is a 20% restocking fee which will be deducted from the refund.
Caution:Doctors these days are prescribing the use of Inversion Table Therapy to relieve stress and pain caused by many maladies. However, if you have high blood pressure, heart disease, an eye condition, or if you have had fusion surgery, consult with your doctor before using Inversion Therapy.
KNEELING CHAIRS Return Policy:
30-Day Return Guarantee
Customer satisfaction is our top priority. If you're not satisfied with your purchase, you may return your Kneeling Chair in new and resalable condition in the original packaging within 30 days of delivery for a refund.
Contact us by Email at info@backpainmagic.com within 30 days to obtain Return Authorization (RMA#). Any returns received without this RMA# will be rejected.
The customer is responsible for the cost of the Return Shipping. If upon inspection, the item is found to be defective, we will be glad to exchange it for another or grant a full refund. If the product is not defective, there is a 35% restocking fee which will be deducted from the refund.
PILLOWS, CUSHIONS, MATTRESS PADS, BACK MAX, etc., Return Policy:
Because of health regulations, these items and any other items related to bedding or personal use are not returnable. The only exception would be because of manufacturing defects. Please contact us in that event at info@backpainmagic.com.
International Shipping Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
